Troubleshooting light is blinking
Sometimes your Roomba will produce an error tone followed by the blinking troubleshooting light will and some beeping noises or audio.
Common Roomba Errors
Luckily, these problems are usually an easy fix. Directions are provided in the user manual for errors such as these. Here is the link to the online manual if you have lost yours. (Pg. 26)
Error 9, Bumper Sensor Problems
If you are getting error 9 in particular, something is wrong with your bumper sensor. See our detailed guide below describing how to fix this.
*Press Roomba's bumper or CLEAN button to repeat any error messages.
If your Roomba is not producing any error lights or noises read on!
Roomba does not move or will not turn on
Your Roomba appears to be dead and does not light up or move.
Not charged
Check to make sure your Roomba is charged and that your charger is functioning.
Battery Problems
See our battery section below to check if your battery needs replacing.
Roomba dies without returning to charging station
Your Roomba runs out of batteries without returning to its charging station.
Charging station too remote
It is best for your Roomba's charging station to be in a central location. Sometimes when the charging station is far away from the area your Roomba is cleaning it can get lost.
Battery problems
See our battery section below regarding batteries.
Roomba dies quickly after a fresh charge
Your Roomba dies shortly after you charge it.
Software Problems
Try resetting your Roomba. The online manual contains detailed instructions on how to reset your Roomba and discharge its capacitors.
Battery Needs Replacing
If resetting your Roomba does not appear to do the trick, you probably need a new battery. Follow our guide to see how to install it.
Battery Replacement Guide
You can buy new batteries here.
Roomba gets stuck on or avoids dark carpets and floors
Your Roomba does not like going over dark objects.
Cliff sensors problems
This is a common problem with many Roomba devices caused by a misperception in the device's cliff sensors. A Roomba’s cliff sensors are located on the bottom of the device and give it the ability to sense if it is going to fall off a ledge. However, these sensors often mistake a dark carpet or floor for a cliff. There is a fix for this!
Roomba is not picking up dirt or has empty bin
Your Roomba does not seem to be cleaning.
Bin needs cleaning
Check to see if your bin needs to be emptied. It is possible the Roomba's system does not sense that it is full.
Bin needs to be replaced
If your bin is all clean and is still not working, it may need to be replaced. The bin should easily slide out if you push on the large button above it. You can buy replacement bins here.
Battery problems
See our battery section below regarding batteries.
Piece of outer shell broke off of Roomba
There appears to be a broken piece on your Roomba
Shell is detached but still intact
A little glue and tape can often solve the simple body work problems.
Shell is severely damaged
If the problem is more severe you can purchase replacement parts here.
Roomba has to be manually started each day
Your Roomba does not seem to be automated anymore.
Roomba needs reprogramming
See the online manual on how to reprogram your Roomba.
Roomba has dead wheel/motor
Your Roomba can only move in a circle or its movement is inhibited
Check for debris in wheel housing
Check out our wheel replacing guides below to see how to access the wheel housing. Try cleaning some of the accumulated dirt and grit out.
Main wheels needs replacing
If one of the main wheels seem broken it may need to be replaced. We have a guide for that!
Main Wheel Replacement Guide
You can purchase new wheels here.
Caster wheel needs replacing
If the caster wheel (wheel in the front that swivels) seems broken, we also have a replacement guide for that.
Caster Wheel Replacement Guide
You can purchase replacement caster wheels here.
Sidebrush motor no longer spinning or broken
Sidebrush needs to be cleaned
Inspect underneath the sidebrush for debris.
Sidebrush motor needs replacing
Check out our guide on how to replace your Roomba's sidebrush motor module.
Sidebrush Motor Replacement Guide
You can buy a new motor module or motor here.
Or here.
You can buy a new sidebrush here.
Sidebrush motor not rotating
Remove the Sidebrush motor, remove the screw holding the top of the motor module, unclip top of motor module and remove top. Check to see if metal pin through gear is in place, and remove from top. Check to see if brush mount rotates by gripping stem and rotate. If it does rotate move on to either replacing motor or whole motor module. If the stem does not rotate, then force stem though the hole (the stem is a single part with the gear seen inside) I had to use some considerable force so there is a chance it could break. after the stem/gear has been removed check for cracks and if so replace part. Clean any dirt in the hole of the motor module top. Lubricate the gear and also the top of the gear that rest between the motor module top, replace pin, place motor module top on to the body, rotate the stem to mesh the gears and push to clip top back into place, replace screw. Reinstall Sidebrush motor into Roomba.
Error 9, cliff sensor or bumper sensor damaged
Your Roomba is showing error 9 or you notice that one of your bumper sensors are not functioning.
Debris in Bumper Sensor
Follow our guide below and see if there's any debris interfering with the senor before replacing it.
Shorted IR receiver
Dead IR recievers are a very common problem for Roombas. Check out our guide for how to do this! The fix is a little long, but not too hard.
Bumper Sensor IR Receiver Replacement Guide
You will need a new IR receiver available here.